YOUR OPINION IS VERY IMPORTANT
We try to constantly improve the quality of our products and our services, taking into great consideration your opinions and those of all customers who have contactedus or have benefited of our service.
Help us in this improvement by communicating by e-mail your impressions, the issues that may have encountered and suggestions on how we could improve our service. You'll be grateful!
Thanks to your feedback we have improved very much and we are happy to see the increased level of satisfaction of our customer.
COMPANY AND PRODUCTS FEEDBACK
At the end of each significant buy you will receive a request for FEEDBACK, run by an independent company and certifies the authenticity of the written reviews.
Although we are present since 1983, we have just started to use this service.
For us, your feedback is very important !!
We try to give the best in our work, trying to make more satisfied customers.
If you are satisfied with our service and advice you have been given, let us know by putting 5 stars !!
Remember that, for any problem, we are available at +39 0173 212325 and we have technicians who can help.
Before release us negative feedback or less than 5 stars please alwayscontact, we will try to quickly resolve any misunderstanding or problem. .
We recently opened a window on Ebay where you can see many of our products. Unfortunately sellers who decide to sell on eBay, as well as having to enter the price including the VAT, must take into account the commission charged by eBay +Paypal (about 10-15%).
We would like to provide clients with a competitive price and we always recommend you make your purchase directly on our website. E 'can still see our feedback on Ebay.
Look at our feedback: click here
Who Joins to AICEL proves to want to do good e-commerce.
Why associates AICEL are different from others?
Because who is associated with AICEL decided to 'put his face' allowing the association to publish all the company's data.
The Associate AICEL is committed to compliance with the rules of good e-commerce and has signed the Code of Conduct AICEL (code of ethics).
Because only the Associate AICEL can obtain the Certificate SonoSicuro that ensures compliance with the legislation and rules AICEL.
PAYMENTS ON SAFE AND SECURE SERVERS
All payments made ONLINE by credit card are made through service KeyClient (all data is entered directly on a secure site and no data is collected or sent to Ferplast).
As an alternative to online payment you can make a bank transfer or COD (where possible).
Ferplast is "PAYPAL VERIFIED"
WE ARE ALSO PRESENT ON FACEBOOK, TWITTER AND YOUTUBE
We have recently expanded our presence on social to allow anyone to follow us for free, simply and practically.
You receive real-time information, new videos, discount codes and the most important news.
Connect and Follow us!